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Rid Your Organization of Profit Destroying Cancer - Webinar on Conflict Management
Bronxville, NY
Wednesday, August 20, 2008
Conflict - usually hidden, disguised as bad behavior resulting from dysfunctional relationships, is the profit killing cancer that inflicts most if not all organizations worldwide.
"Unmanaged conflict is the largest reducible cost in organizations today, and the least recognized" explains Daniel Dana, Ph.D., mediation consultant, principal of the Mediation Training Institute International and the creator and presenter of the Webinars on Conflict Management.
Destructive conflict about how things are being done, what things are being done, and whether or not a certain thing should even be done can paralyze the organization.
Wasted time arguing about things that don't matter, an unwillingness to consider another person's point of view based on their experience, and the blame game when the results are in create a general unwillingness to cooperate.
Employee theft, sabotage, and yes - even employee violence are the results of unrecognized or unmanaged workplace conflict.
Conflict is not simply a distraction or an annoyance - it costs the organization money, directly and indirectly. In fact, catastrophic events are often the product of unresolved conflict. Conflict that should have been noticed and properly managed long beforehand.
Decisions made under conditions of conflict are inferior to decisions made when cooperation prevails. If ongoing conflict (even a low grade resistance to cooperation) is present between people who share decision-making authority, the resulting decisions are likely to be flawed by the power struggles between those people.
Good decisions must be based on an optimum quality and quantity of objective information. When information is withheld or distorted by those we are depending on to provide it, the decision cannot be the best one possible.
Conflict really is the hidden cancer threatening organizational success.
On September 3rd, 2008 Dr. Dana's webinar for business owners, executives, and organization leaders will provide the tools to help them learn to think strategically about conflict, rather than react blindly to it, gain the ability to control conflict, rather than let it control them, and create a personal action plan applying this core competency on the job.
Attendees will also learn when to use, how to use, and when not to use Managerial Mediation, a core management competency.
For more information visit the web site below.
"Unmanaged conflict is the largest reducible cost in organizations today, and the least recognized" explains Daniel Dana, Ph.D., mediation consultant, principal of the Mediation Training Institute International and the creator and presenter of the Webinars on Conflict Management.
Destructive conflict about how things are being done, what things are being done, and whether or not a certain thing should even be done can paralyze the organization.
Wasted time arguing about things that don't matter, an unwillingness to consider another person's point of view based on their experience, and the blame game when the results are in create a general unwillingness to cooperate.
Employee theft, sabotage, and yes - even employee violence are the results of unrecognized or unmanaged workplace conflict.
Conflict is not simply a distraction or an annoyance - it costs the organization money, directly and indirectly. In fact, catastrophic events are often the product of unresolved conflict. Conflict that should have been noticed and properly managed long beforehand.
Decisions made under conditions of conflict are inferior to decisions made when cooperation prevails. If ongoing conflict (even a low grade resistance to cooperation) is present between people who share decision-making authority, the resulting decisions are likely to be flawed by the power struggles between those people.
Good decisions must be based on an optimum quality and quantity of objective information. When information is withheld or distorted by those we are depending on to provide it, the decision cannot be the best one possible.
Conflict really is the hidden cancer threatening organizational success.
On September 3rd, 2008 Dr. Dana's webinar for business owners, executives, and organization leaders will provide the tools to help them learn to think strategically about conflict, rather than react blindly to it, gain the ability to control conflict, rather than let it control them, and create a personal action plan applying this core competency on the job.
Attendees will also learn when to use, how to use, and when not to use Managerial Mediation, a core management competency.
For more information visit the web site below.
Charles Wallace
Managing Director
Family Business Strategies
Bronxville, NY
212-501-4912
