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Cost of Conflict Calculator - Just Released
Bronxville, NY
Monday, August 11, 2008
Discover the hidden cost of preventable conflicts in your organization
"Unmanaged conflict is the largest reducible cost in organizations today, and the least recognized" explains Daniel Dana, Ph.D., mediation consultant, principal of the Mediation Training Institute International and the developer of The Dana Measure of Financial Cost of Conflict.
Destructive conflict about how things are being done, what things are being done, and whether or not a certain thing should even be done can paralyze the organization.
Wasted time arguing about things that don't matter, an unwillingness to consider another person's point of view based on their experience, and the blame game when the results are in.
Conflict is not just a distraction and an annoyance - it costs the organization money, directly and indirectly. In fact, catastrophic events are often the product of unresolved conflict. Conflict that should have been noticed and properly managed long beforehand.
And when the employees "can't" be fired because their skills cannot easily be replaced, they hold licenses and/or certifications vital to the organization, or they are the owner's nephew - it is unlikely that the problems will simply disappear on their own. These individuals often feel empowered by their unique position or hold on the organization.
Before they are going to get on board, they must be convinced that it is in their interest to be part of the solution and not part of the problems. Money seems to get even the most uncooperative person's attention.
Before anyone is willing to invest their time, energy, and resources in seeking a solution - they must first be convinced that they actually have a problem, something that can be isolated and identified.
Decisions made under conditions of conflict are inferior to decisions made when cooperation prevails. If ongoing conflict (even a low grade resistance to cooperation) is present between people who share decision-making authority, the resulting decisions are likely to be flawed by the power struggles between those people.
Good decisions must be based on an optimum quality and quantity of objective information. When information is withheld or distorted by those we are depending on to provide it, the decision cannot be the best one possible.
Conflict is the hidden cancer on organizational success.
Discover the hidden cost of preventable conflicts in your organization. The Dana Measure, in the form of this on-line calculator, produces an estimate - often startling, of the hidden cost of workplace conflict in your organization. The cost of conflict calculator contains revised formulas based on recent research and up-to-date industry averages.
There is no charge whatsoever for the cost of conflict calculator and its unlimited use.
"Unmanaged conflict is the largest reducible cost in organizations today, and the least recognized" explains Daniel Dana, Ph.D., mediation consultant, principal of the Mediation Training Institute International and the developer of The Dana Measure of Financial Cost of Conflict.
Destructive conflict about how things are being done, what things are being done, and whether or not a certain thing should even be done can paralyze the organization.
Wasted time arguing about things that don't matter, an unwillingness to consider another person's point of view based on their experience, and the blame game when the results are in.
Conflict is not just a distraction and an annoyance - it costs the organization money, directly and indirectly. In fact, catastrophic events are often the product of unresolved conflict. Conflict that should have been noticed and properly managed long beforehand.
And when the employees "can't" be fired because their skills cannot easily be replaced, they hold licenses and/or certifications vital to the organization, or they are the owner's nephew - it is unlikely that the problems will simply disappear on their own. These individuals often feel empowered by their unique position or hold on the organization.
Before they are going to get on board, they must be convinced that it is in their interest to be part of the solution and not part of the problems. Money seems to get even the most uncooperative person's attention.
Before anyone is willing to invest their time, energy, and resources in seeking a solution - they must first be convinced that they actually have a problem, something that can be isolated and identified.
Decisions made under conditions of conflict are inferior to decisions made when cooperation prevails. If ongoing conflict (even a low grade resistance to cooperation) is present between people who share decision-making authority, the resulting decisions are likely to be flawed by the power struggles between those people.
Good decisions must be based on an optimum quality and quantity of objective information. When information is withheld or distorted by those we are depending on to provide it, the decision cannot be the best one possible.
Conflict is the hidden cancer on organizational success.
Discover the hidden cost of preventable conflicts in your organization. The Dana Measure, in the form of this on-line calculator, produces an estimate - often startling, of the hidden cost of workplace conflict in your organization. The cost of conflict calculator contains revised formulas based on recent research and up-to-date industry averages.
There is no charge whatsoever for the cost of conflict calculator and its unlimited use.
Charles Wallace
Managing Director
Family Business Strategies
Bronxville, NY
212-501-4912
First Url: FREE: Cost of Conflict Calculator
Second Url: Mediation Online Community
