Art of Listening by Jesse Cannone & Rob Berkley, One of Most Vital Communication Skills to Develop: About Robert C. Berkley: Rob is an executive coach and management consultant with over 10-years of experience coaching senior executives and leadership teams. His practice focuses on corporate leadership, executive teams, corporate boards and corporate evolution. In his over 21 years of professional experience, he has been a successful entrepreneur, board director both public and private, corporate leader (CEO, CIO) and executive coach. Prior to establishing his present coaching and consulting practice, Rob served as global CIO for the technology division of Pearson (a British media corporation that includes The Financial Times, Prentice Hall Books, Penguin Books and many other well-known media properties.) Prior to Pearson, he was CIO and senior vice president of technology management for Simon & Schuster. Other experience includes vice president and senior technology architect at Banker’s Trust; director of a management consultancy focused on the development and launch of technology products; and, before that, he was co-founder and CEO of The Fusion Systems Group, a Wall Street systems integrator responsible for introducing trader workstation technology to financial firms. Over the years, his clients have included: American Express, AT&T, Aristocrat (AU), Bell South, Bell Laboratories, Citibank, Chase Bank (Private Bank and MasterCard), Fidelity Investments, General Motors, IBM, Informix, New York Stock Exchange, Reuters, Sybase, Sun Microsystems, and many others. He earned his BS from Cornell University and has received advanced education from Insead (Toulouse France), Harvard and Stanford. Rob has served on the Faculty of CoachU, the industry’s leading online coach’s training organization and holds the distinction of Master Certified Coach The highest level of accreditation proffered by the International Coach Federation.