FOR IMMEDIATE RELEASE                                                            Contact:

                                                                                             Julia Nissim

NissimJ@ada.org

312.440.2806

Dr. Lisa Knowles

517.282.8183

American Dental Association Releases ADA Practical Guide to Leading and Managing the Dental Team

Chicago, Oct. 20, 2015 — Available now from the ADA is the ADA Practical Guide to Leading and Managing the Dental Team.  This publication is designed for dentists, office managers, and anyone on the dental team who would like to develop their leadership skills.  ADA member price is $49.95 and retail price is $74.95. The publication is also available as an e-book.

According to Dr. Lisa Knowles, author of Chapter 2: Conflict Resolution, "Poor conflict management results in the collective loss of millions of dollars in healthcare costs. By avoiding conflict or creating conflict at the wrong times, we unintentionally neglect patient care, make mistakes, and cause unwanted stress in our work environments. The side effect of unresolved conflict is a detriment to our healthcare system. The chapter I wrote helps dental professionals learn to reframe preconceived notions about conflict and, ultimately, find more peace in the way they practice dentistry with better communication methods. A peaceful practice is more efficient and effective. I am honored to share my knowledge with the members of the American Dental Association."

Leading and Managing a Dental Team can be ordered at adacatalog.org or by calling the ADA Member Service Center at 1-800-947-4746.

Editor's Note: Reporters are invited to follow the ADA on Twitter @AmerDentalAssn and Dr. Knowles @Beyond32Teeth

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About the American Dental Association

The not-for-profit ADA is the nation's largest dental association, representing more than 158,000 dentist members. The premier source of oral health information, the ADA has advocated for the public's health and promoted the art and science of dentistry since 1859. The ADA's state-of-the-art research facilities develop and test dental products and materials that have advanced the practice of dentistry and made the patient experience more positive. The ADA Seal of Acceptance long has been a valuable and respected guide to consumer dental care products. The monthly The Journal of the American Dental Association (JADA) is the ADA's flagship publication and the best-read scientific journal in dentistry. For more information about the ADA, visit ada.org. For more information on oral health, including prevention, care and treatment of dental disease, visit the ADA's consumer website MouthHealthy.org.

About Dr. Knowles and IntentionalDental Consulting

Dr. Lisa Knowles is the founder of IntentionalDental Consulting, a dental business focused on helping dental professionals live a balanced, purposeful, and profitable lifestyle while caring for the health of others. She speaks internationally on the topics of Leadership and Communication Development, Oral and Systemic Health, and Eco-Friendly Dentistry. She graduated from Alma College and from the University of Michigan School of Dentistry. She is a trustee for the Michigan Dental Association, and practices in St. Johns, Michigan. For more information, read her blog at Beyond32Teeth.com or find her website at IntentionalDental.com