Shaker Heights, OH

Tuesday, February 17, 2009

Petrack Consulting is proud to announce the release of updated Emergency Care Briefs, available for immediate download from their Resource Center at www.PetrackConsulting.com. The first Brief is titled 'Launching a Pediatric Service Upgrade: Critical Success Factors.' This Emergency Care Brief describes how emergency departments or urgent care centers can upgrade care for children and families, resulting in improved care for their community, and an increased ability to market their services in a competitive environment. The second Emergency Care Brief is titled '10 Ways to Enhance Customer Service in Your Emergency Department or Urgent Care Center,' and is designed to focus on improving both patient and staff satisfaction in these challenging settings.

Petrack Consulting is dedicated to helping leadership and staff bring excellence to emergency and urgent care services. We work collaboratively with organizations to fully understand specific goals and objectives, as well as to address programmatic initiatives and deliver measurable outcomes. Our focused background in emergency medicine, administrative medicine and organizational development allows us to create uniquely effective solutions for enhancing care in emergency departments and urgent care facilities.

Contact Information:

Emory Petrack, MD, FAAP, FACEP

Petrack Consulting, Inc.

16781 Chagrin Blvd., #249

Shaker Heights, OH 44120

Phone: 216-371-8755

Fax: 216-928-9400

epetrack@petrackconsulting.com

http://www.PetrackConsulting.com

http://www.GoCalmerKids.com

Enhancing Emergency and Urgent Care Services

Emory Petrack, MD, FAAP, FACEP

President

Petrack Consulting, Inc.

Shaker Heights, OH

216-371-8755

216-928-9400

First Url: Petrack Consulting

Second Url: CalmerKids Training Module