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James D. Feldman -- The NOWIST
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About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences. James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking style and wealth of experience, James can help your business take its customer service to the next level. He is the author of 13 books, delivered over 1,000 presentations and has written dozens of articles ranging from romance scams to innovative problem-solving to enriching the employee and customer experience. He has worked with various industries, including automotive, HBA, fast food, tourism, retail, hospitality, and healthcare.
 

Recent News Releases
 Date HeadlineParticipant Name
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05/04/2023
James D. Feldman -- The NOWIST
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11/14/2022
James D. Feldman -- The NOWIST
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11/02/2022
James D. Feldman -- The NOWIST
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11/26/2021
James D. Feldman -- The NOWIST
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05/09/2020
James D. Feldman -- The NOWIST
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05/06/2020
James D. Feldman -- The NOWIST
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05/03/2020
James D. Feldman -- The NOWIST
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03/10/2020
James D. Feldman -- The NOWIST
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01/15/2018
James D. Feldman -- The NOWIST
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08/15/2017
James D. Feldman -- The NOWIST

Blog Posts
 Date HeadlineParticipant Name
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10/09/2014
Shift Happens!® when you give chocolates James D. Feldman -- The NOWIST
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10/01/2014
Shift Happens!® If you are a NOWIST James D. Feldman -- The NOWIST
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08/28/2014
Shift Happens!® When You Embrace and Leverage Technology James D. Feldman -- The NOWIST
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06/23/2014
Shift Happens!® When you start D-A-T-I-N-G Your Customers. James D. Feldman -- The NOWIST
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06/19/2014
Shift Happens!® When you shift from “Why” To “Wow” James D. Feldman -- The NOWIST
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06/16/2014
Shift Happens!® When You Commit To The Impossible. James D. Feldman -- The NOWIST
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05/23/2014
Shift Happens!® When you look for inspiration. James D. Feldman -- The NOWIST
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05/20/2014
Shift Happens! If you attend the 3D Thinking Workshop 5/28/14 James D. Feldman -- The NOWIST
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05/05/2014
Shift Happens!® When the rules change. James D. Feldman -- The NOWIST
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04/03/2014
Shift Happens!® When a will finds a way. James D. Feldman -- The NOWIST




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