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Yearbook of Experts® member profiles
James D. Feldman -- AI Concierge
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About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences. James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking sty...
Norman Bacal -- Author of 'Take Charge - The Skills That Drive Professional Success'
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About: Norman Bacal is a retired attorney and the founder of the Toronto law office Heenan Blaikie. While building and leading this firm, he also became a widely sought expert in tax law for the entertain...
 

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10/28/2024
James D. Feldman -- AI Concierge

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