Allen Falcon, President of Horizon Information Group, has assisted large, mid-size, and small businesses with strategic technology planning, management, and operations. Working on the staffs of corporate CIOs, Allen has led efforts to improve the quality and efficiency of information services for internal and external customers. Through implementation of Horizon's End-to-End Service Management models, Allen has helped clients develop effective service definitions and operating models for IS organizations; realize measurable improvements in problem and change management procedures; and implement financial modeling tools for budgeting and technology investment analysis.
Bringing his experience and expertise to small and mid-size organizations, Allen has served as a part-time CIO for businesses in multiple industries. In his capacity as a member of clients' management teams, Allen has planned and managed technology projects that directly support business goals and bottom lines. Beyond improving IS staffing, vendor relations, and procedures for more reliable day-to-day operations, Allen has defined and led critical business application and infrastructure projects designed to improve and enable new business opportunities.
Prior to co-founding Horizon Information Group, Allen held positions in consulting and in network systems development, specializing in large systems analysis and design. Allen has published several articles on technology issues for smaller businesses and has served on advisory boards for industry conferences and trade events. Allen holds an Honors Bachelor of Science degree in Computer and Communication Sciences from the University of Michigan.
