Shawn Kent Hayashi is the best-selling author of Conversations That Get Results and Inspire Collaboration, Conversations for Creating Star Performers, and Conversations for Change?. She is also is a consultant, executive coach, and founder of The Professional Development Group LLC. A global expert in developing star performers and high-performing teams. Shawn facilitates growth in leadership ability, emotional intelligence, communication skills, building stronger relationships and teams. She guides leaders to achieve positive, lasting changes in behavior?for themselves, their people and their teams. Shawn frequently delivers keynotes and workshops on topics including: Owning Your Career: Mentors, Networks & Role Models, Emotional Intelligence @ Work, People Reading, and Conversations For Change®. Her program Talent@Work® guides participants in applying assessment methodology to talent management. A Certified Emotional Intelligence Coach, Hayashi earned an M.S. in Organization Dynamics from the University of Pennsylvania. Shawn is the Executive in Residence for the Lehigh University MBA program. Qualifications / Education Frequent speaker at conferences and for Fortune 500 companies M.S., Organization Dynamics, University of Pennsylvania B.A. English, Susquehanna University Attended Crosby Quality College: Master trainer in Quality Practices Author of several books, including "Conversations of Creating Star Performers" (McGraw Hill), "Conversations For Change" (McGraw Hill), "Mastering Your Influence?", "The Influence Journey", and "Power Presentations: How to Connect with Your Audience and Sell Your Ideas" (John Wiley & Sons) Certified Professional Behavioral Analyst (CPBA) Certified Professional Values Analyst (CPVA) Certified in TriMetrix? assessment instrument (CPTA) Certified Emotional Intelligence Coach Experience Shawn shares over fifteen years of people development expertise, as well as deep experience in one-on-one coaching. Her tenure with several organizations covered various roles including: Chief Development Officer Vice President, Management & Leadership Development Vice President, Operations Human Resources Manager Senior Training Consultant Director of Customer Support Shawn is the President of the Lehigh Valley Penn Club and active in several professional and social clubs. Shawn is committed to life long learning herself!